For businesses with up to 4 users in need of only essential phone system features:
Take your business to the next level with the most powerful telephone system:
Every feature from Professional + enterprise level enhancements:
| Have a question? Call 0300 580 8080 | ESSENTIAL | PROFESSIONAL | ENTERPRISE |
|---|---|---|---|
| Pre-Pay Billing | |||
| Post-Pay Billing | |||
| Extension Dialling | |||
| Call Transfer – Attended & Blind | |||
| Call Forwarding | Find Me Follow Me (FMFM) / Mobile Twinning | ||
| Call Pickup | |||
| Call Waiting | Music on Hold | ||
| Auto Attendant (IVR) | |||
| Time-Based Call Routing | 1 | ||
| Caller ID Based Routing | |||
| Day Mode / Night Mode | |||
| Hunt Groups / Ring Groups | 1 per phone number | ||
| Call Park | |||
| Voicemail | 6 | ||
| Voicemail to Email | |||
| Voicemail to Email Transcription | |||
| Inbound & Outbound eFAX | |||
| Dial-In Audio Conferencing | |||
| Three-Way Calling | |||
| Anonymous Call Rejection | |||
| Caller ID Black List | Web Based Management Portal | ||
| BLF (Busy Lamp Field) | |||
| Speed Dials | |||
| Account Spend Limits / Alerts | |||
| Automatic Fraud Protection | |||
| Remote Phone Management | |||
| End-To-End Call Encryption | |||
| Upgrades & New Features Releases | |||
| 999 / 112 Emergency Services Dialling | |||
| Itemised Call History & Analytics - 1 Year Data Retention | |||
| Itemised Call History & Analytics - 5 Years Data Retention | |||
| Itemised Call History & Analytics - 10 Years Data Retention | |||
| Call Recording - 10 Years Data Retention | |||
| Powerful REST-API Integration | |||
| Office Phone Hot Desking |
SiP Cloud Enterprise includes Contact Centre Lite, giving essential contact centre functionality to departments dedicated to handling inbound calls.
| ESSENTIAL | PROFESSIONAL | ENTERPRISE | |
|---|---|---|---|
| Contact Centre Agents | |||
| Supervisor Dashboard | |||
| Powerful Call Queues | |||
| Real-time Wallboards | |||
| Call Whisper, Call Spy, Call Barge | |||
| Contact Centre Analytics | |||
Have a question? Call 0300 580 8080
Add mobility to your service and allow users to make and receive calls from any location just like they were in the office. Users get access to every App version.
Get a free phone number up to the number of users on your account*. Add more numbers if you need to from any UK area code.
Do you have an international presence and need an easy way for overseas customers to contact you? We provide international numbers in 50 countries.
From a choice of voice-over artists to a selection of background tracks, we'll create the professional audio that suits your company's personality.
Set your monthly call costs by adding our great value Unlimited** UK Call Bundle, calls to 01, 02, 03 and 07 numbers are included in the package.
New phone system setup lead time is 1-3 working days.
Number porting lead time is typically 5 – 10 working days.
Any setup or 1 off charges are paid in advance prior to the service being ordered.
SiP Cloud Essential is designed for startups and small businesses up to 4 users in size, please consider SiP Cloud Professional or Enterprise if you require more than 4 users.
SiP Cloud Essential is a 1 month rolling service which can be cancelled at any time. Upon cancelling, the service will continue until end of your current subscription period.
SiP Cloud Professional and Enterprise service contracts are an initial 12 months, which then automatically switch to 1 month rolling on the 13th month.
*SiP Cloud Essential comes with 1 free phone number only, additional phone numbers on Essential are £2.50 per month (up to 4 additional numbers can be added).
**Unlimited UK Landline & Mobile Call Bundle is available on SiP Cloud Professional and Enterprise only. Bundle is subject to a 2000 minute per user per month fair usage policy. All users on your account must be upgraded to the package.
Re-using your current VoIP hardware? Speak to us about our complimentary provisioning service. We will help you upgrade, configure and enrol your hardware on to the SiP Cloud platform.
Ongoing helpdesk support (phone / email) and training is included at no extra cost for the duration of the service, we want you to get the best out of your system.
Onsite installation and training by a professional SiPalto engineer available at £325.00 per 1/2 day time slot, new system setups which require no visit do not incur a charge.
All (out of bundle) calls made using the SiP Cloud service are charged at the current call rate published on our Call Rates page.
Use of the SiP Cloud service is bound by our Terms & Conditions.
Prices are quoted ex. VAT. Please add VAT at the standard rate.